Privacy policy
How ElectricalQuotes handles quote requests and electrician applications.
Who we are
ElectricalQuotes, ABN 71 526 258 256, Australia. Contact [email protected] for privacy questions, access, correction or deletion.
This policy is written for the Australian Privacy Principles. Whether the Privacy Act 1988 applies in full depends on the operator's activities. We apply these practices anyway.
What we collect
If you request a quote, we collect your name, phone or email, postcode, the state derived from that postcode, the service you ask for, job details, preferred contact time, and your consent. Optional marketing consent is separate. We also store the time of the request and a technical rate-limit value derived from the network address. Do not send identity documents or information about someone else unless you have authority.
If you apply as an electrician, we collect the business name, contact name, email, phone, ABN, service area, services and your confirmation that you hold a current electrical contractor licence.
Why we use it
Quote details are used to understand the request and to introduce you to a licensed local electrician who can respond, so they can arrange a quote. Electrician application details are used to consider that business for future introductions. Marketing email is sent only if you opt in, and you can unsubscribe.
Who we share it with
We share your request and contact details with a licensed local electrician who can respond. We do not sell personal information and we do not send it to a list of businesses. If no electrician is introduced immediately, we keep the request so we can arrange the introduction.
Hosting is designed around Cloudflare, which can process information outside Australia. We do not promise that information stays in Australia.
How long we keep it
Quote requests and electrician applications are deleted or de-identified within 12 months. Email [email protected] to ask for deletion sooner. A request cannot unwind an introduction already sent to an electrician. We aim to acknowledge privacy requests promptly and to respond within 30 days.
Complaints
Email [email protected] first. If you are not satisfied, you can contact the Office of the Australian Information Commissioner where it has jurisdiction: oaic.gov.au.